Frequently Asked Question

Experiencing trouble logging into the Self-Service or Canvas platform
Last Updated about a month ago

  • Make sure you have successfully Registered for your course. If your course is in Planned status and not Enrolled status within Self-Service, you will not have access to Canvas as you are not Registered in a course yet.
  • Learners need to be Registered in a course section in the new Self-Service platform before you can view your Canvas platform: (1) Canvas: Navigation & Functions - YouTube
  • Log into Self-Service system:  https://csu-ss.colleague.elluciancloud.com. If you are not able to access the Self-Service platform using your credentials, please contact: [email protected]
  • If you are registered for a course in Self-Service for the July 1st start date, Canvas will be available the second week in June. 

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